Lexus Brand Number One in Customer Service

Lexus leads once again in Customer Service according to J.D. Power. Please note, per the article that dependability is not a requirement. That makes us wonder, what are you really buying when you purchase a Lexus?

In the latest study from J.D. Power on customer satisfaction with dealer service, Lexus again took top honors, for the fifth consecutive year. On a 1,000 point scale of customer satisfaction, the Japanese luxury brand scored 862, beating second place Cadillac by just four points and topping the luxury brand average by 16 points.

Read More: http://www.motorauthority.com/news/1082904_lexus-leads-luxury-brands-in-customer-service-again

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