One thing that everyone can probably agree on is that it isn’t fun to have to go to the DMV. Whether you are applying for your learner’s permit, renewing your license or trading in your license plates, the office is always busy –and no one wants to take time out of their busy day to wait in line. Lucky for us, an interesting solution to the problems associated with the DMV and other municipal offices may be on the horizon.
Microsoft is currently working in India to create a program that hooks up India’s national identity system (similar to US social security numbers) to a video service like Skype. In theory, this program will allow you to video chat with public offices – like the DMV and City Hall – to handle your business without dealing with the hassle of driving across town and waiting in line. A great solution for individuals who don’t want to take time off of work or wake up early on Saturday to handle paperwork, this video service has the potential to become immensely popular.
Although Microsoft is still in the early stages of the creation of this program, questions have already arisen about security. Microsoft President Brad Smith has mentioned the use of facial or fingerprint scanners in conjunction with an ID number to prevent identity theft, but even with security questions still buzzing around close to one billion Indian citizens have enrolled in a voluntary program to try out this new video technology.
Here at PermaPlate, we are interested to see where these interested developments will lead and how they will help to make obtaining and completing driver-related permits and paperwork easier for our customers.